Return Instructions & Forms
How do i return or exchange a product?
We’ve made our returns process simple:
If the item is faulty/damaged or you have received the incorrect item please get in touch with one of our friendly customer service explaining the issue, so that we can help you immediately and proceed with farther instructions.
* Just follow the 3 simple step below:
Please make sure you read and understand our Return Policy Agreement. After making sure your item is eligible for a return, please continue to step 2.
Contact us in order to get a Return Form and fill in all appropriate fields, Click here to reques the return form. Please return the filled form including detailed pictures or videos to the following e-mail address: firstname.lastname@example.org
If your return is approved, please send the items back to us via a Recorded service, as we cannot accept liability for anything which is lost in the post on it’s way back to us.
Sit back and wait, we’ll do the rest!
Please take into account that a refund or product replacement can take up to 7-10 business days after the item has successfully received by us.
We can only refund or exchange items which are returned in the same condition in which you received them.
If you have any questions please get in touch "we’re more than happy to assist you!"
*Please note that Only regular priced items may be refunded, unfortunately sale items cannot be returned.